Shipping and Fulfillment Policy
At The Prudent Merchant, we strive to provide our customers with a seamless and reliable shipping experience. Our shipping and fulfillment policy ensures that your orders are handled efficiently and delivered to you in a timely manner. Please review the following details regarding our shipping methods and policies:
Free Shipping for Orders over $35.00
We offer free shipping on all orders that meet or exceed $35.00 in total value (before taxes and discounts are applied). This promotion is available for domestic orders within the United States.
1. USPS Media Mail (DVDs, Books, Magazines)
For items such as DVDs, books, and magazines, we use USPS Media Mail as the primary shipping method. This economical shipping option is ideal for media items and offers reasonable delivery times. Please note that Media Mail may take slightly longer to arrive compared to other shipping methods.
2. USPS First Class, Priority Mail, or Ground Shipping (Non-Media Products)
For non-media products, including apparel, accessories, home decor, and personalized gifts, we utilize USPS First Class, Priority Mail, or ground shipping services. The specific shipping method will be determined based on the size, weight, and destination of the package. These shipping options ensure efficient and reliable delivery of your products.
Estimated Delivery Time
The estimated delivery time for your order will depend on various factors, including the shipping method selected, the destination address, and any unforeseen circumstances. Once your order has been shipped, you will receive a confirmation email containing tracking information, allowing you to monitor the progress of your shipment.
Please note that delivery times may vary, especially during peak seasons or due to unexpected delays caused by weather conditions, national holidays, or other unforeseen circumstances. We appreciate your patience and understanding in such cases.
At present, we offer shipping services primarily within the United States. We are actively exploring options to expand our international shipping capabilities to serve customers worldwide. We appreciate your patience as we work towards this goal.
To track the progress of your order, you will receive a tracking number via email once your package has been shipped. You can use this tracking number to monitor the status of your shipment through the carrier's website or by contacting their customer service.
Shipping charges will be calculated based on the weight, dimensions, shipping method, and destination of your order. The applicable shipping charges will be displayed during the checkout process before you finalize your purchase. For orders that qualify for free shipping (over $35.00), the shipping charges will be waived.
At The Prudent Merchant, we are proud to offer a wide range of print on demand items and made-to-order products. These items are carefully crafted and customized specifically for you, ensuring that you receive a unique and personalized product. Please take note of the following information regarding print on demand items and the preparation time needed for made-to-order products:
Print on Demand Items
Print on demand items are products that are created and customized based on your preferences. Whether it's apparel, accessories, home decor, or personalized gifts, these items allow you to express your individuality and style. Our print on demand process ensures high-quality prints and attention to detail.
Made-to-order products refer to items that are manufactured specifically for you once your order is placed. These products may include customized artwork, personalized engravings, or unique designs tailored to your preferences. We take pride in creating these items with care and precision to meet your expectations.
The preparation time for made-to-order products and print on demand items may vary depending on the complexity of the customization and the availability of materials. We strive to provide accurate estimates for the preparation time during the ordering process. Please note that the preparation time is separate from the shipping time.
To ensure that your personalized products are crafted to the highest standards, we allocate a specific time frame for the creation, customization, and quality control processes. The preparation time allows us to give meticulous attention to each detail, ensuring that your item meets your expectations before it is shipped.
During the ordering process, you will be provided with an estimated preparation time for your specific product. This allows you to plan accordingly and have an idea of when your item will be ready for shipment. We kindly ask for your understanding and patience as our dedicated team works diligently to create your unique product.
We understand that prompt delivery is important to our customers, and we strive to minimize the preparation time without compromising on the quality and craftsmanship of our products. Rest assured, we are committed to providing you with a product that meets your expectations and brings joy and satisfaction upon its arrival.
If you have any questions or concerns regarding the preparation time for your specific order or any other aspect of our print on demand or made-to-order products, please do not hesitate to contact our customer support team. We are here to assist you and ensure that your experience with The Prudent Merchant is exceptional.
Note: The preparation time provided is an estimate and may be subject to change based on the nature of the customization, order volume, and other unforeseen circumstances. We will make every effort to communicate any delays or updates regarding your order.
Returns and Exchanges
For information on returns and exchanges, including our policies and procedures, please refer to our dedicated Returns and Exchanges policy, which can be found on our website.
If you have any further questions or require assistance regarding shipping or any other aspect of your order, please do not hesitate to contact our customer support team. We are here to assist you and ensure that your shopping experience with us is enjoyable and hassle-free.
Note: The above shipping and fulfillment policy is provided as a general outline and may be subject to change or customization based on specific business requirements, carrier policies, and regulations.